SHIPPING POLICY

• All of our products differ in size & weight, which in turn alters the price of postage.

• Orders are sent out to you tracked by either RoyalMail or Parcel Force. This ensures you a safe and fast delivery.​

• Orders can take up to 5 working days to get to the delivery address. This will also differ depending on the type of shipping requested at the Checkout.

• As all of our orders are tracked, they will require a signature on delivery.

• If your delivery has not arrived, do not hesitate to contact us.

RETURN POLICY

• Returns are accepted under necessary conditions.

• We do not accept any cracked candles that have been used to be returned to us. 

• When a candle is returned to us, a full analysis of the candle will be carried out, to determine what and/or the cause of a problem is.

PAYMENT METHOD

• We accept MasterCard, Visa, PayPal and American Express