SHIPPING POLICY
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All of our products differ in size & weight, which in turn alters the price of postage.
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Orders are sent out to you tracked by either RoyalMail or Parcel Force. This ensures you a safe and fast delivery.
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Orders can take up to 5 working days to get to the delivery address. This will also differ depending on the type of shipping requested at the Checkout.
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As all of our orders are tracked, they will require a signature on delivery.
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If your delivery has not arrived, do not hesitate to contact us.
RETURN POLICY
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Returns are accepted under necessary conditions.
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We do not accept any cracked candles that have been used to be returned to us.
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When a candle is returned to us, a full analysis of the candle will be carried out, to determine what and/or the cause of a problem is.
PAYMENT METHOD
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We accept MasterCard, Visa, PayPal and American Express