• All of our products differ in size & weight, which in turn alters the price of postage.

  • Orders are sent out to you tracked by either RoyalMail or Parcel Force. This ensures you a safe and fast delivery.​

  • Orders can take up to 5 working days to get to the delivery address. This will also differ depending on the type of shipping requested at the Checkout.

  • As all of our orders are tracked, they will require a signature on delivery.

  • If your delivery has not arrived, do not hesitate to contact us.

  • Returns are accepted under necessary conditions.

  • We do not accept any cracked candles that have been used to be returned to us. 

  • When a candle is returned to us, a full analysis of the candle will be carried out, to determine what and/or the cause of a problem is.

  • We accept MasterCard, Visa, PayPal and American Express