Shipping & Returns | Cheshire Candle Co

All of our products differ in size & weight, which in turn alters the price of postage.
Orders are sent out to you tracked by either RoyalMail or Parcel Force. This ensures you a safe and fast delivery.
Orders can take up to 5 working days to get to the delivery address. This will also differ depending on the type of shipping requested at the Checkout.
As all of our orders are tracked, they will require a signature on delivery.
If your delivery has not arrived, do not hesitate to contact us.

Returns are accepted under necessary conditions.
We do not accept any cracked candles that have been used to be returned to us.
When a candle is returned to us, a full analysis of the candle will be carried out, to determine what and/or the cause of a problem is.